The Role of AI
in ShareFile
Helping you make smart use of AI to build relationships, deliver exceptional service and support your customers.
Our Approach to AI at ShareFile
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Clear Business Value
We build AI solutions that solve real business challenges, not just for the sake of adding AI. Our tools are designed with industry-specific needs in mind, helping businesses automate tasks, enhance decision-making and drive efficiency.
By powering AI into core workflows, we deliver measurable value—whether it’s cost savings, improved accuracy, or great customer experience.
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Security & Privacy First
Security of your data is our top priority. Our practices use advanced encryption to help safeguard sensitive information.
Our AI solutions are implemented with rigorous safeguards to help your data stay secure, confidential, and aligned with compliance needs.
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Seamless & Intuitive Experience
AI should make your life easier, not harder. That’s why we focus on simple, user-friendly designs, ensuring the technology fits naturally into your existing workflows.
With simple interfaces and clear guidance, you can start using AI with confidence—no tech expertise required.
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Personalized &
Human-Centered AI
AI should enhance human connections, not replace them. Our tools handle repetitive tasks and provide insights, freeing up time for meaningful interactions.
With customizable features and natural communication, ShareFile AI functionality frees up more time to focus on building meaningful customer relationships.
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Accuracy & Trust
We believe in transparency and control. Our AI decisions are explainable, giving users visibility into how recommendations are made.
Continuous updates and real-world testing keep our AI reliable. Users always have the power to review, adjust or override AI-driven decisions.
"Security has been at the heart of what we've been doing, and that continues as we implement AI. We want to deliver features that users can trust and deliver outcomes that they can feel and see day to day. We focus on AI that drives meaningful benefits, seamlessly integrating into users' workflows for instant impact."
Caroline Giunipero Director of Product Management, ShareFile
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